Terms & Conditions

Discover Nafplio sells a variety of travel services from different providers. Each provider has its own terms and condition and cancellation policy. Please make sure you notice each one's description and make sure you understand them. All content found on our website are owned or licensed by us and/or our providers.

It is client's responsibility to provide correct and valid contact details and the right time of the requested service. We cannot be held responsible for any mistake due to false details.

Payment Policy

All payments made using the card are processed through electronic payment platform “Alpha e-Commerce” of Alpha Bank and uses TLS 1.1 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

Your services cost may change after the full paid due to imponderable factors.

Cancellations and Changes

In case of cancellation of the service you must refer to the providers cancellation policy. We will try our best to get the refund if  you are entitled to have it back but we are not responsible for a provider’s failure to pay it.

PERSONAL DATA

Data We Collect

Online reservation procedure

Guests of third party websites are asked to give personal data in order to complete their online reservations. The data they are asked to give are upon the administrator – controller of the system.

Data given automatically

There are many instances that we get data automatically. Such data are: IP address, type of device, location, date and time of accessing our system, pages that are visited and clicked, from which website someone came to our system, browser that is used, software that is used in the device or computer.

Data given from other sources

Our booking engines are integrated with other websites (online wholesalers, Online Travel Agents, etc) who are giving data about completed reservations. The data are used from controllers (administrators) for managing purposes.

Data we share with others

We share the above personal data with third party systems for basic purposes of completing an online reservation. For example, we use a third party mail provider for security reasons (to avoid emails going to spam). Our systems are cloud and we use hosting services of Amazon.com (https://aws.amazon.com/security/) . In addition in some instances we share data with third party systems for managing or accounting purposes of the controller (administrator). Also we share data with banks and online payment gateways for successful secure transactions.